Full-lifecycle Support

POS Services & Support

Everything your store needs, from concept to deployment and beyond.

Armagh’s POS services cover the work that goes into choosing, implementing and maintaining the right POS system for your business. From consulting and project management through POS installation, training, payment processing, backup and ongoing maintenance, one experienced team takes your system from planning to go-live and stays with you as your business evolves.

System consulting & design
Project management
On-site POS installation
Staff training & onboarding
Payment processing
24/7 emergency support

OUR SERVICES

Support for Every Stage of Your POS System

Our POS services are built around the way retail stores, grocery businesses and restaurants actually operate. Whether you are replacing a cash register, adding mobile POS, connecting an online store, opening another location or upgrading an existing point of sale system, Armagh can help plan and support the move.

System Support

Get POS system support remotely or on site when your point of sale needs attention. Armagh Connect gives merchants remote access to technical help from any web browser, so many issues can be diagnosed without waiting for an onsite visit.

Consulting

Start with the business, not the hardware. Armagh consultants look at your day-to-day operations, budget, reporting, inventory management, customer management, payments, sales channels and technology before recommending the right POS system. That can include everything from inventory tracking and loyalty programs to mobile POS, online sales, multiple locations and the accounting software or other systems your POS needs to connect with.

ArmGuard Cloud Backup

Not sure how your POS data is backed up? Assume it isn’t. ArmGuard automatically backs up critical point of sale data and other important business files to secure offsite storage. Armagh technicians monitor the backups as well, helping protect critical sales data if hardware fails or another incident affects the store.

POS Payment Processing

Armagh’s POS payment processing connects payments directly with the point of sale system, helping reduce manual entry and reconciliation while keeping checkout moving. Integrated options support card payments, contactless payments, major credit cards and mobile payment options such as digital wallets, Apple Pay and Google Pay, depending on the POS solution and payment setup.

Leasing

Put a modern POS system to work without absorbing the full equipment cost upfront. Armagh offers leasing, rental and financing options for businesses that need new POS hardware or software while preserving capital for other business operations.

Managed Network Solutions

Your POS network carries payment data, customer data and other sensitive information that needs to stay protected. Armagh provides managed firewalls, secure wireless networks, VPNs, network segregation and internet failover to help keep POS systems connected while reducing exposure to malware, ransomware and other online threats.

Preventative Maintenance

A reliable POS system needs more than attention when something breaks. Scheduled preventative maintenance helps keep hardware and software up to date, identify issues before they cause downtime, and protect the systems your staff rely on to process transactions every day.

Training

A robust POS system only helps if your team knows how to use it. Armagh University offers on-demand video training, feature tutorials, hands-on instruction and Q&A sessions covering the tools employees and managers use in everyday business operations. Training can also be delivered on site or at Armagh.

Installation Services

Armagh technicians handle POS installation, configuration and setup as part of the implementation process. Terminals, scanners, printers, cash drawers, payment devices and other equipment are connected and tested so the point of sale is ready for staff to use with minimal disruption to the business.

Planning a New POS or Need POS System Support?

Not sure which POS services your business needs? Talk to Armagh about your current setup, where you want to go next, and the technology required to get there.